- 20 day returns and exchanges on all orders (except for Girls´ dresses − exchange only)
- No returns or exchanges on items that have been worn, altered or damaged by customer/s, custom orders and special orders.
Since this is a courtesy exchange, we will not charge any restocking fee (within the 20-day period of exchange) for the returning merchandise, but you must place an order on-line or call over the phone for the new size you want in replacement. This will expedite the process, so you can receive the exchange item faster, and insure correct item to be sent without any confusions. Return shipping costs are the customer's responsibility unless the return is due to Barongs after Us error.